Privacy Policy

Introduction

Welcome to https://real-estate-in-shepparton-victoria.thebestlocalpro.com (referred to as “we,” “us,” or “our” in this policy). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, and any other digital services we offer under the domain https://real-estate-in-shepparton-victoria.thebestlocalpro.com. Please note that this policy does not extend to external websites or services linked from our platform, which have their own privacy policies that govern data collection and usage.

Processing Activities

Our Privacy Policy governs your interactions when:

You use our applications, services, or accounts as an authorized user.
You visit our website or any other online platforms associated with our services.
You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information (referred to as “Personal Data” in this policy) for different purposes:

Account Information: Details required to set up and maintain your user account, including usernames, passwords, and email addresses.
Payment Information: Credit card details, billing addresses, and payment history when you make purchases or subscriptions through our services.
Financial Information: Data related to your financial transactions with us, such as bank account numbers (if provided for direct debit or electronic transfers).
Purchase Information: Records of products or services bought from us, including quantities, prices, and order dates.
Mobile Device Identifiers: Unique device identifiers, mobile network information, and mobile phone numbers (if you choose to provide them for certain features).
Location Data: Information about your physical location, such as GPS data, when you use our location-based services or when sending us location-tagged content.
Feedback and Reviews: Comments, reviews, and ratings you leave on our platform or through customer support interactions.
Social Media Information: Data from social media platforms when users log in to our services using their social media accounts or share content from our site on social media.
Product Interest: Details about products you view, search for, or express interest in on our website.

We collect this data through various methods, including direct user input, tracking technologies (like cookies and pixels), log files, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and to gather analytics about how users interact with our services:

Strictly Necessary Cookies: Essential for basic functions of the website, such as remembering user preferences and maintaining login sessions.
Preference Cookies: Improve user experience by storing settings and preferences displayed on the site.
Analytics Cookies: Track anonymous data to understand user behavior, improve performance, and enhance functionality.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

Fulfilling your transactions or requests.
Providing customer support and responding to inquiries.
Personalizing content and advertising based on user preferences.
Complying with legal obligations and regulatory requirements.

Once the purpose is fulfilled or when data is no longer needed, we securely delete or anonymize the information.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, use, or disclosure:

Encryption of data at rest and in transit using industry-standard protocols.
Secure third-party processing partners who adhere to strict privacy and security standards.
Regularly testing and updating our security systems to address emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or the legal age limit in your jurisdiction). Our services are designed for a general audience, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access and rectification of your data.
Erasure or deletion of your data.
Restriction or suppression of the processing of your data.
Right to data portability.
Objection to the processing of your data for specific purposes.
Non-discrimination in access to goods, services, or opportunities.

To exercise these rights or have any questions about our privacy practices, please contact our Data Privacy Team at the email address provided below. We will respond to your request promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website with a revised policy version number and effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Information

For any privacy-related inquiries, data access requests, unsubscribe requests, or feedback, please contact us:

Email: [email protected]

Mail: Privacy Policy Inquiries, Real Estate in Shepparton Victoria, [Street Address], [City, State/Province, Zip Code]